Delivery

• All orders are shipped from South Korea.
• Customs duties, import taxes, and other related fees are not included in the total amount paid at checkout. Any applicable charges will be billed separately by the local customs authority or shipping carrier and must be paid by the recipient.
• Customs duties, import taxes, and related fees are determined by the customs regulations of the destination country. The exact amount cannot be confirmed in advance, so please contact your local customs authority for further information.
• If the recipient refuses to pay customs duties, import taxes, or other related fees, the shipment may be returned to us. Any costs incurred as a result, including the original shipping fee, return shipping fee, customs duties, taxes, and other related charges, will be the customer’s responsibility.
• Shipping fees vary depending on the destination country and the total weight of your order. To view the applicable shipping fee, please add the items to your cart and enter your shipping address at checkout.
• The minimum order amount required for free shipping varies by destination country. Please refer to the table below for details. (*Free shipping standard amount)
  Free shipping applies only to the shipping fee and does not include customs duties, import taxes, or other related fees.
• Free shipping benefits are subject to change or discontinuation without prior notice.
• Orders are typically dispatched within 3 to 5 business days after the order is placed.
  *Business days: Monday through Friday, excluding public holidays
• Delivery typically takes 7 to 15 business days after dispatch. Delivery times are estimates and may be extended due to customs clearance or local carrier circumstances.
• Specific delivery dates cannot be requested or guaranteed.
• The shipping address cannot be changed once the order is being prepared for shipment.
• In accordance with customs regulations, BUDHI MUDRA cannot declare purchased items as gifts or declare a value lower than the actual purchase price.

Order & Payments

• We do not offer product purchases for non-members.
• You can use PayPal as a payment method.
• After placing an order, you cannot change the payment method or products. Please request a cancellation and place a new order.
• Please note that you cannot cancel an order during the preparation for shipping.
• We do not provide gift wrapping services.

Returns & Refund

• If you are not satisfied with the product, you can return it.
• Returns will be approved only if requested within 30 days of the product's arrival and the product is in an undamaged condition when sent to the return address.
• Return requests will not be approved after 30 days.
• Except in cases where we have provided the wrong or defective item, all international return shipping costs and other taxes are the customer's responsibility.
• In the case of a partial return, if the value of the remaining items falls below the minimum purchase amount required for free shipping, the shipping fee that was originally waived at the time of the initial order shall be charged in full. Such shipping fee shall be calculated based on the weight of the initial shipment.
• If the product is defective, if a different product from what was ordered is delivered, or if there is damage during shipping, you can request a return and refund (including shipping fees). In such cases, please contact us within 7 days of the product's arrival with your order number, reason for return, and photos of the returned product.
• Exchanges are not possible, so please purchase a new product after returning the item.
• Refund processing will occur after inspecting the returned product, which may take from 3 to a maximum of 7 days after the product's arrival.
• The refund amount will be credited to the original payment method and may take up to 5 business days to process, depending on the payment method used.
• The initial shipping fee incurred will be excluded from the refund.

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